SUPPORT
How can we help?
Answers about food tracking, Photo & AI, Apple Health, NONI Pro, and account and privacy.
How accurate is the nutrition information?
Nutrition values may come from food and product databases, your own entries or clearly labelled estimates. Composition, portions and preparation can differ. Check packaging and actual amounts when accuracy is especially important.
How does photo analysis work?
NONI AI identifies possible components and estimates amounts. You can review and edit foods, matches and quantities before saving.
Which data sources does NONI use?
NONI combines its own product catalog with BLS, USDA FoodData Central and Open Food Facts. Depending on the entry, your own values or clearly labelled AI estimates may also be used.
How does NONI use Apple Health?
Apple Health is optional. You choose which supported values NONI may read and can change permissions at any time in iOS.
What is NONI AI?
NONI AI provides general guidance about your nutrition day, macro balance and possible improvements. It does not replace medical advice.
What is NONI Pro?
NONI Pro provides full access to NONI. The App Store shows current products, prices and any introductory offers for which you are eligible.
Can I correct recognized foods?
Yes. Review and edit foods, matches and quantities before saving.
How can I delete my account and data?
NONI provides account deletion inside the app. Exact instructions will be added after final review.
Does NONI replace medical advice?
No. NONI supports nutrition tracking and general guidance and does not replace medical advice.
How can I restore NONI Pro?
Use “Restore purchases” in NONI. Restoration is handled through your Apple account.
How do I manage or cancel my subscription?
Apple subscriptions are managed through Apple’s subscription management. NONI links to it from the account area.
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